At Gangland, we prioritize customer satisfaction. If you are not happy with your purchase, you can initiate a return or refund under the following terms:

Eligibility for Returns

1. Return Window: Items must be returned within 7 days of delivery.

2. Condition: The product must be unused, unwashed, and in its original condition with tags and packaging intact.

3. Non-Returnable Items: Certain products, such as customized items or discounted/sale products, are non-returnable unless defective.

Steps to Initiate a Return

1. Contact Us: Email us at [Insert Email Address] or call [Insert Phone Number] with your order details and reason for return.

2. Approval: Once approved, we will provide return instructions.

3. Shipping the Return: The customer is responsible for shipping the product back to us unless the return is due to a defective or incorrect item.

Refund Policy

1. Eligibility: Refunds will be issued only for items that meet the return conditions.

2. Processing Time: Refunds are processed within 7-10 business days after receiving and inspecting the returned product.

3. Refund Method: Refunds will be credited to your original payment method.

4. Shipping Fees: Original shipping charges are non-refundable.

Damaged or Incorrect Items

If you receive a damaged or incorrect product, please notify us within 48 hours of delivery with pictures of the item and the packaging. We will arrange for a replacement or refund.

Exchanges

Exchanges are subject to availability. If your requested item is out of stock, a refund will be processed instead.

For further assistance, reach out to us at [wecare@gmail.com]